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Everything you need to know
Frequently Asked
Questions.
Why can't I always see the clock's Wi-Fi network on my phone or laptop?
Why isn't there a dedicated app to set the clock?
Are the Wi-Fi signals emitted from the clock harmful?
After initial setup, how often does the clock resync to the network Wi-Fi?
Can I change the time zone on my clock?
Which time zones cannot be manually selected in the app if the clock is located outside of those specific regions?
I don't hear any ticking. Is my clock working?
I noticed the second-hand stops moving at night. Is it broken?
How will I know when the battery needs attention?
Will my EVUM need to be in the Wi-Fi network after the swap of battery?
Are batteries included with the product?
Can I connect my EVUM clock to my 5GHz Wi-Fi network?
What happens if my home Wi-Fi goes down or I change my router password?
The hands on my clock are spinning rapidly and won't stop! Is it possessed?
My clock is exactly one hour off. How do I fix this?
Can I just manually spin the hands on the front to set the time?
Where are these timepieces crafted?
Is there a warranty provided?
Need More Help?
If these steps don't resolve your issue,
our support team at RKD Horology LLP is ready to assist you.
Contact us